GET SUPPORT

If you have an emergency

If you have an emergency, please call 999.

An incident/crime is considered to be an emergency if the incident is in progress and there is, or is likely to be:

  • a risk to life;
  • use or immediate threat of use of violence;
  • serious injury caused to a person;
  • serious damage caused to a property; or
  • an offender disturbed, or detained, at the scene who poses, or is likely to pose, a risk to other people.

 

If you are in distress or despair

If you, or someone you know, is in distress or despair and you need urgent advice, please call Lifeline on 0808 808 8000

Lifeline is a confidential service where trained counsellors will listen and help immediately on the phone, and follow up with other support if necessary.

The helpline is available 24 hours a day, seven days a week. You can also access the Lifeline website at www.lifelinehelpline.info. or NI Direct at Mental Health Emergency.

The Samaritans offer a 24-hour telephone helpline:

  • Telephone: 028 9066 4422 (local call charges apply)
  • National telephone:116 123 (this number is free to call)
  • Textphone: 07725 909 090

You can also contact them by email or post at Samaritans

Talk to your GP for more advice.

 

If you are a victim

Victim Support NI is an independent charity you can talk to whether or not you have reported a crime to the police. Their support is free and confidential. It doesn’t matter when the crime took place – you can access Victim Support’s services when you feel ready.

When you contact them, a fully-trained volunteer will give you information on what to expect, help you decide the type of support you need, and make sure you receive that help for as long as you need it. Their services include hate crime advocacy, help with criminal injuries compensation, and sexual violence advocacy.

Find out more at www.victimsupportni.co.uk.

 

If you need help and advice about other issues

There are also lots of services that offer help and support on a range of issues, including mental health, money worries, alcohol and drug misuse, gambling and housing concerns.

Please click on www.mindingyourhead.info to find out more about services near you.


VICTIM

  • Addiction NI
  • Alternatives
  • Aware
  • Barnardo’s/Childline
  • Community Restorative Justice Ireland
  • Cruse Bereavement Care
  • Advice NI
  • Extern
  • Family Support Hubs
  • Housing Executive and/or Housing Rights Service
  • Lifeline
  • NIACRO
  • NEXUS
  • Pips
  • Samaritans
  • Victim Support NI
  • Wave Trauma
  • Women’s Aid
  • Victims & Survivor Service

MOTHER

  • Addiction NI
  • Alternatives
  • Aware
  • Community Restorative Justice Ireland
  • Cruse Bereavement Care
  • Advice NI
  • Extern
  • Family Support Hubs
  • Lifeline
  • Housing Executive and/or Housing Rights Service
  • NIACRO
  • NEXUS
  • Pips
  • Samaritans
  • Victim Support NI
  • Victims & Survivor Service

WITNESS

  • Alternatives
  • Aware
  • Community Restorative Justice Ireland
  • Samaritans
  • Housing Executive and/or Housing Rights Service

PARAMILITARY

  • Addiction NI
  • Alternatives
  • Aware
  • Barnardo’s/Childline
  • Community Restorative Justice Ireland
  • Cruse Bereavement Care
  • Advice NI
  • Extern
  • Family Support Hubs
  • Housing Executive and/or Housing Rights Service
  • Lifeline
  • NIACRO
  • NEXUS
  • Pips
  • Samaritans
  • Victim Support NI
  • Victims & Survivor Service

Paramilitaries don’t protect you.
They Control You.